ICT Professional

5 days ago

Melbourne, Victoria, Australia beBeeCareer Full time $58,000 - $70,000

About the ICT Role

We are seeking an experienced ICT Technician to join our dynamic team in Victoria. The successful candidate will be responsible for monitoring a helpdesk ticketing system, maintaining documentation, provisioning user accounts and end-users, providing in-person IT support, and educating staff and students on technology utilization.

Key responsibilities include:

  • Monitoring a helpdesk ticketing system
  • Maintaining documentation, including an IT asset system
  • Provisioning user accounts and end-users (Apple, Windows & Chrome devices)
  • Providing in-person IT support to staff and students when required
  • Helping to educate staff and students on how to best utilize technology

About You

To succeed in this role, you should have previous experience as an ICT Technician, strong time management and communication skills, excellent problem-solving and analytical skills, and currently studying or willing to study an IT industry-approved course.

Benefits

The successful candidate can expect:

  • A globally recognized Christian NFP charity organization
  • A supportive team environment with opportunities to work autonomously
  • Ongoing training and career development
  • A full-time permanent role with flexible working hours
  • Opportunities to travel to school campuses in VIC & TAS

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