Technology Infrastructure Lead

24 hours ago


Melbourne, Victoria, Australia beBeeLeadership Full time $120,000 - $155,000

Job Title: Technology Infrastructure Lead

We are seeking a seasoned Technology Infrastructure Lead to oversee the full lifecycle of end-user computing devices and applications across our diverse environment.

  • This role will involve leading a team of technical support specialists, driving continuous improvement, and ensuring operational excellence through strategic vision and technical expertise.
Main Responsibilities:
  1. Lead EUC support operations across various platforms and devices.
  2. Manage the lifecycle of EUC hardware, applications, and licensing.
  3. Oversee incident management and service delivery to ensure high-quality support for a geographically dispersed workforce.
  4. Collaborate with IT teams, vendors, and business stakeholders to ensure smooth service delivery and alignment with business goals.
About You:
  • 5+ years' experience in a senior IT management role, with proven leadership of a technical support team.
  • Strong knowledge of Windows, macOS, iOS platforms, and corporate applications.
  • Hands-on experience with ServiceNow, Active Directory, SCCM, Intune, BigFix, and O365 suite.


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