Current jobs related to Customer Service Representative - Brisbane, Queensland - Allianz Popular SL.

  • Customer Service Representative II

    2 months ago

    Brisbane, Queensland, Australia Customer Labs Full time

    About Customer Labs:We deliver innovative solutions that protect the environment, people, and public health. Our mission is to create a more sustainable, shared future by protecting health and well-being in a safe, responsible, and sustainable way.Job Summary:We are seeking a skilled Customer Service Representative II to join our Field Services Operations...

  • Customer Service Representative II

    2 months ago

    Brisbane, Queensland, Australia Customer Labs Full time

    About Customer Labs:We are a leading provider of innovative solutions that protect the environment, people, and public health. Our mission is to create a more sustainable, shared future by delivering cutting-edge solutions that make a difference in people's lives, communities, and our planet.Job Summary:We are seeking a highly motivated and experienced...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia Found People Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Found People. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering calls, and dealing with queries in a fast-paced environment.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    **Customer Service Representative Opportunity**Troocoo is assisting a valued Government client in the recruitment of multiple Customer Service Representatives.These roles will be the first point of customer contact, assisting with enquiries, requests and transactions.Managing a high volume of inbound calls within the contact centre.Attentively listening to...

  • Customer Service Representative

    4 weeks ago

    Brisbane, Queensland, Australia Online Education Services Full time

    {"title": "Customer Service Representative", "content": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for delivering exceptional customer experiences and providing administrative...

  • Customer Service Representative

    3 weeks ago

    Brisbane, Queensland, Australia Online Education Services Full time

    {"title": "Customer Service Representative", "content": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for delivering exceptional customer experiences and providing administrative...

  • Customer Service Representative

    4 weeks ago

    Brisbane, Queensland, Australia Online Education Services Full time

    {"title": "Customer Service Representative", "content": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for delivering exceptional customer experiences and providing administrative...

  • Customer Service Representative

    3 weeks ago

    Brisbane, Queensland, Australia Online Education Services Full time

    {"title": "Customer Service Representative", "content": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for delivering exceptional customer experiences and providing administrative...

  • Customer Service Representative

    4 weeks ago

    Brisbane, Queensland, Australia Online Education Services Full time

    {"title": "Customer Service Representative", "content": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for delivering exceptional customer experiences and providing administrative...

  • Customer Service Representative

    3 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    {"title": "Customer Service Representative", "description": "Troocoo is seeking experienced Customer Service Representatives to join our team as Telephone Voting Agents for the Queensland State Elections. As a Customer Service Representative, you will be responsible for providing excellent customer service while taking votes via the telephone voting call...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia EA Solutions Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at EA Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your duties will include routing incoming calls to appropriate mailboxes, answering and screening telephone calls,...

  • Customer Service Representative

    4 weeks ago

    Brisbane, Queensland, Australia Laminex Australia Full time

    Customer Service RepresentativeAt Laminex Australia, we're seeking a skilled Customer Service Representative to join our thriving CX team in Cheltenham. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business success.About the Role:Agile and Dynamic Approach: Balance multiple systems and...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia Woolworths Full time

    As a Customer Service Representative at Woolworths, you will be the face of our store, providing exceptional service to our customers and ensuring they have a positive shopping experience. You will be responsible for handling customer inquiries, resolving issues, and providing product information. If you have a passion for delivering great customer service...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia Rentokil Initial Full time

    We are seeking a highly skilled Customer Service Representative to provide exceptional phone and email support to our domestic customers.The ideal candidate will have experience working in customer service or call centre environments and be able to convert incoming enquiries into sales opportunities.Key responsibilities include:Receiving and responding to...

  • Customer Service Representative

    1 month ago

    Brisbane, Queensland, Australia BWA Group Services Pty Ltd Full time

    We are seeking a skilled customer service professional to join our team as a Customer Engagement Centre representative.About the Role:This is a full-time position that requires providing exceptional phone-based support to our customers. As a Customer Engagement Centre representative, you will be the first point of contact for our customers, resolving their...

  • Customer Service Representative

    1 week ago

    Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time

    We are seeking a Customer Service Representative to join our team at Bendigo and Adelaide Bank. This role involves providing exceptional customer service and helping customers achieve their financial goals.About the RoleAs a Customer Service Representative, you will be the face of our bank and will be responsible for providing accurate and timely assistance...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia TSA Group Full time

    Are you looking for a career in customer service where you can make a real difference? At TSA Group, we pride ourselves on our longstanding partnership with Telstra, Australia's leading telecommunications company. Our business is built on the dedication of passionate customer service and sales professionals, and we're excited to welcome new team members in...

  • Customer Service Representative

    4 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    Customer Service RepresentativeTroocoo is seeking a highly skilled Customer Service Representative to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Deliver customized, clear communication to clients based on their individual needsOperate...

  • Customer Service Representative

    2 weeks ago

    Brisbane, Queensland, Australia TSA Group Full time

    Unlock your earning potential with TSA Group as a Customer Service Representative. Enjoy a competitive base salary, plus uncapped commissions paid fortnightly, and take your career to new heights.As a key member of our team, you'll provide expert advice to everyday customers, promoting a wide range of Telstra products and services. With a supportive team...

  • Customer Service Representative

    4 weeks ago

    Brisbane, Queensland, Australia Coles Full time

    About the RoleWe're seeking a motivated and customer-focused individual to join our Coles Express team as a Customer Service Representative. As a key member of our station team, you'll provide exceptional customer service and ensure a clean and well-stocked store throughout the night.Key ResponsibilitiesDeliver great customer experiences by working with...

Customer Service Representative

2 months ago

Brisbane, Queensland, Australia Allianz Popular SL. Full time
Job Summary

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Allianz Popular SL. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers through the effective management of inbound and outbound telephone calls.

Key Responsibilities
  • Customer Service Delivery
    • Deliver exceptional service to customers through the effective management of inbound and outbound telephone calls.
    • Provide optimum levels of customer service by responding to enquiries professionally, listening and developing a rapport with the customer and taking all necessary action to solve customer problems within contracted and operational turnaround times.
  • Case Management
    • Thorough and accurate logging of all call related data into appropriate IT system and creation of incidents in real time.
    • Complete task note activity and incident data entry during each call to ensure reporting of cases is accurate and provides the business with required information on incidents per client.
    • Provide effective follow through and end to end case management to ensure the customer's enquiry is resolved effectively and in a timely manner. Where necessary, handover of cases to relevant specialists to complete – including Network colleagues and Home & Lifecare Leadership team, as per operational guidelines.
  • Team Collaboration
    • Actively participate in ongoing personal development to increase understanding and knowledge of customers, clients and systems relevant to role specifications.
    • Active participation in performance discussions, coaching sessions and training sessions, demonstrating a commitment to achieving the requirements of the role, and to ongoing learning and development.
Requirements
  • Experience having previously worked in healthcare, hospitals or aged care will be an advantage.
  • Positively represent the Home & Lifecare team and Allianz Global Assistance as required in both internal and external client and customer interactions.
  • Maintain a professional and clean workstation ensuring accessibility to all relevant tools and information and considering shared desk policy.
  • Performance of specific shift duties as allocated per shift roster. This may involve assisting other teams or undertaking other duties as directed by the Home & Lifecare Leadership team.
What We Offer

We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We offer a range of benefits and opportunities for growth and development, including:

  • A comprehensive training program to support your career development.
  • A supportive and collaborative team environment.
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.