Customer Experience Manager

1 week ago

Brisbane, Queensland, Australia beBeeService Full time $55,000 - $82,000

Our company is a leading specialty retailer of high-quality home products in Australia.

Job Opportunity

We are seeking an experienced Sales & Service Lead to create a unique shopping experience by providing exceptional customer service in a fast-paced retail environment. This is a permanent, part-time position offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.

Key Responsibilities:
  • Deliver exceptional customer service and drive sales through product knowledge and support of in-store design services.
  • Complete operational tasks including opening and closing duties, register functions, and compliance with company policies.
  • Maintain visual merchandising standards and ensure the store is clean, well-presented, and fully stocked.
  • Assist with inventory management including receiving, replenishment, stockroom organisation, and workplace health and safety practices.
  • Participate in training and development while supporting a collaborative, high-performing team environment.
Requirements:
  • 1-2 years customer service experience (specialty retail preferred but not required).
  • Strong sales skills with the confidence to meet and exceed performance targets.
  • A proactive, solution-focused attitude with the ability to multitask in a fast-paced environment.
  • High attention to detail.
Benefits:
  • Generous employee discounts on our amazing products.
  • Paid parental leave to support you through life's most important milestones.
  • Access to a confidential Employee Assistance Program for personal and professional support.
  • Career growth opportunities with real investment in your development.
  • A supportive, collaborative team culture where your success is celebrated.
  • The chance to be part of a fast-growing global business with an entrepreneurial spirit.

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