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Customer Experience Manager

3 weeks ago

Brisbane, Queensland, Australia beBeeRetail Full time $65,000 - $85,000
Customer Experience Manager

We are seeking a talented retail professional to lead our team in delivering exceptional customer experiences and driving sales growth.

As a key member of our leadership team, you will be responsible for shaping memorable customer experiences, managing inventory, creating a welcoming store environment, and delivering friendly service.

  • Shaping memorable customer experiences and connecting with the community's key moments
  • Managing inventory and maintaining a well-organized store environment
  • Building an awesome team and working collaboratively with the Store Manager

In this role, you will have the opportunity to develop your skills and knowledge in fast-paced retail, hospitality, and customer-facing environments. You will work closely with our team to achieve store goals, boost sales, and create unforgettable moments for customers nationwide.

About You

To succeed in this role, you will need:

  • Experience in fast-paced retail, hospitality, or customer-facing environments
  • Excellent communication and interpersonal skills
  • Ability to manage inventory and administer tasks effectively
  • Passion for delivering exceptional customer experiences and driving sales growth
  • Current RSA certification or willingness to obtain one if not already held
What's in it for You?

As a Customer Experience Manager at Coles, you can expect:

  • A competitive salary and benefits package
  • Ongoing learning and development opportunities
  • A supportive team culture that values diversity, inclusion, and respect
  • The chance to become a part-owner of the company through our annual share plan
  • Paid parental leave to support you in balancing work and family

We are committed to creating a workplace that is safe, respectful, and inclusive for all our team members. We encourage applications from people of all ages, cultures, abilities, sexual orientations, and gender identities.