
Digital Network Infrastructure Specialist
1 week ago
We are seeking a highly skilled professional to join our team in Dandenong. As a key member of our NOC, you will play a critical role in ensuring the high availability and performance of our network to deliver an unparalleled digital experience for our customers.
About Our Network Operations CentreA dynamic and growing telecommunications company values diversity, inclusivity, and community support. We are committed to providing an exceptional customer experience and fostering a positive work environment for our employees.
Primary Responsibilities- Monitor and manage network and security processes to identify potential issues proactively.
- Perform incident management, change enablement, and problem management duties to ensure efficient resolution within SLA targets.
- Collaborate with cross-functional teams, including Engineering, Provisioning, and Support, on incident management, request fulfillment, and project coordination.
- Develop and maintain technical knowledge documents, such as process guides, playbooks, and work instructions.
- 3+ years of technical networking experience, preferably in an ISP or large Enterprise environment.
- Strong understanding of networking protocols, including IPv4, IPv6, CG-NAT, MPLS, IPSEC, Segment Routing, BGP, OSPF, VLANs, EVPN, VRF, DNS, DHCP, RADIUS.
- Excellent active and passive network troubleshooting skills.
- Experience with Cisco ASR9k routers, Juniper routers, EVPN, EIGRP, Fortinet firewalls, Corero DDoS Protection, and LogicMonitor.
We welcome applicants who are passionate about innovation, teamwork, and delivering exceptional results.
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