Patient Services Coordinator

2 days ago

Australia beBeeAdministrative Full time $45,000 - $65,000
Job Description

We are seeking a highly skilled and experienced Receptionist to join our team. As a Receptionist, you will be the first point of contact for patients and staff at our clinic, providing exceptional customer service and administrative support.

Your primary responsibility will be to provide high-quality reception and secretarial services to patients and staff in a caring and supportive manner. This includes answering the switchboard, liaising with patients and their families, performing general clerical tasks, and maintaining office supply levels.

Additionally, you will be responsible for admitting and discharging patients within our centralized billing system, ensuring all necessary forms are completed and correctly loaded into the system. You will also conduct eligibility checks on new patients and prepare invoices and credit notes related to revenue generation.

As a Receptionist, you will work closely with our nursing staff to perform non-clinical duties related to direct and indirect patient care. You will assist with food preparation, restock consumables, manage ordering of stock, and confirm delivery of stock and inventory.

It is essential that you have excellent communication and interpersonal skills, including the ability to operate within a multidisciplinary team. You should also possess basic office skills, computer competence in MS Office, and knowledge of infection control and hygiene principles.

The ideal candidate will have three years' experience in a similar role and hold relevant qualifications, such as a patient service assistant certificate or equivalent qualification. A demonstrated commitment to quality improvement initiatives and effective time management skills are also desirable.

This is a dynamic and rewarding role that requires a proactive and organized individual who can work independently and as part of a team. If you are a motivated and detail-oriented professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications
  • Three years' experience in a similar role.
  • Knowledge of infection control and hygiene principles.
  • Effective communication and interpersonal skills.
  • Basic office skills, including filing and answering telephone enquiries.
  • Computer competence in MS Office.
  • Completion of a patient service assistant certificate or equivalent qualification.
  • Excellent customer service skills.
Benefits

This role offers a competitive salary and benefits package, including opportunities for professional development and growth. You will also have access to our state-of-the-art facilities and equipment, as well as a collaborative and supportive work environment.

Others

As a Receptionist, you will have the opportunity to make a real difference in the lives of our patients and staff. You will be working in a fast-paced and dynamic environment, where no two days are ever the same. We are looking for someone who is proactive, organized, and able to prioritize tasks effectively.

If you are passionate about delivering exceptional customer service and are committed to providing high-quality support to patients and staff, we would love to hear from you. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to welcoming you to our team

  • Patient Service Coordinator

    2 days ago

    Australia beBeeCare Full time $22,110 - $37,740

    About BodyMatters AustralasiaBodyMatters Australasia is a leading Eating Disorder Clinic dedicated to providing compassionate and comprehensive care to individuals facing challenges related to Eating Disorders.We are committed to creating a supportive and nurturing environment where our patients can embark on their journey to recovery.Our clinic provides...

  • Patient Flow Coordinator

    2 days ago

    Australia beBeeFlow Full time $144,000 - $168,000

    Patient Flow CoordinatorAs a Patient Flow Coordinator, you will be responsible for managing the movement of patients through our healthcare facility. This role requires strong leadership skills and the ability to coordinate patient flow efficiently.Key Responsibilities:Coordinate with various hospital departments to ensure seamless patient flow.Work closely...

  • Dental Patient Services Coordinator

    2 days ago

    Australia beBeeFrontOffice Full time $69,000 - $87,000

    We're seeking a highly motivated and experienced Front Office Coordinator to join our team.Job Description:The successful candidate will play a crucial role in patient interaction at the practice, demonstrating exceptional communication skills, while also contributing to team coordination and day-to-day administration.Providing high-end patient care,...

  • Patient Service Representative

    7 hours ago

    Australia beBeeCustomerCare Full time $60,000 - $80,000

    Job Title: Patient Service RepresentativeJob Summary:We are seeking an experienced patient service representative to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer care and ensuring the smooth operation of our clinic.Key Responsibilities:Coordinate patient medical cases and priorities...

  • Dental Clinic Patient Care Coordinator

    1 day ago

    Australia beBeePatientCare Full time $25,000 - $35,450

    Front Desk Coordinator Job OpportunityWe are seeking a highly skilled and experienced Front Desk Coordinator to join our dental team. As a key member of our front office staff, you will play a vital role in delivering exceptional patient care and ensuring a positive experience for all our patients.Key Responsibilities:Provide top-notch patient care from the...

  • Patient Care Coordinator

    2 days ago

    Australia beBeeAdministrative Full time $72,354 - $73,207

    As a key member of our dynamic team, this role presents an exciting opportunity to contribute to the delivery of exceptional patient care and services.We are passionate about creating a work environment that values respect, safety, and open communication among patients, employees, and teams. Our goal is to provide high-quality services that cater to the...

  • Patient Experience Coordinator

    2 days ago

    Australia beBeeAdministrative Full time $60,000 - $85,000

    Exceptional patient care specialists play a vital role in ensuring seamless customer service delivery via multiple channels, efficiently managing appointments, billing, and paperwork, while maintaining accurate patient records and filing systems.They collaborate with the team to optimize clinic operations, working in a fast-paced patient-facing...

  • Patient Experience Coordinator

    1 day ago

    Australia beBeeCustomer Full time $60,882 - $80,518

    We are committed to delivering exceptional patient experiences by investing in our people, systems and technology.About the RoleThis full-time permanent position involves providing high-quality services to external stakeholders and internal staff. Our team plays a vital role in ensuring smooth operations and delivering excellent patient care.Key...

  • Patient Services Advocate

    3 days ago

    Australia Fastmed Urgent Care Full time

    Improving how people experience healthcareCurrent job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space?...

  • Dental Patient Advocate

    1 day ago

    Australia beBeeTreatment Full time $69,000 - $90,000

    Dental Treatment Coordinator RoleThe primary goal of this position is to provide exceptional support to patients undergoing treatment. As a key member of the dental team, you will play a pivotal role in converting patient treatment plans and leads generated by marketing efforts.To excel in this position, you must possess excellent organizational skills, be...