Customer Service Expertise Facilitator
2 days ago
Customer Service Expertise Facilitator
About the Role:We are seeking a skilled Customer Service Expertise Facilitator to provide exceptional support and serve as the first point of contact for customers and their retail banking needs.
Main Responsibilities:- Assist customers in achieving their financial objectives through our value-added savings, insurance, and personal lending products.
- Deliver sales and lending results by identifying customer needs and offering tailored solutions.
- Promote our purpose of helping every Australian own their own home by matching products and solutions to customer needs.
Why This Role?
This is an opportunity to be part of a leading organization committed to delivering exceptional customer experiences. To succeed, you will be passionate about learning new things, exceeding customer expectations with each conversation, and building meaningful connections within your local community.
Key Requirements:- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of retail banking products and services.
Benefits:
This role offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.
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