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Claims Service Consultant Level 1
2 months ago
We are seeking a highly skilled Claims Service Consultant to join our team at Allianz Australia. As a Claims Service Consultant, you will be responsible for managing a national portfolio of motor claims and handling a high volume of inbound/outbound calls.
Key Responsibilities- Provide excellent customer service to our customers in a timely manner
- Maintain positive working relationships with external and internal stakeholders and provide the best possible outcomes for our customers
- Understand and adhere to all relevant policies and procedures to mitigate risks and compliance issues
- High level of customer service experience, ideally within a claims environment
- Insurance knowledge/background would be highly desirable
- Ability to multi-task and work in a fast-paced environment
- Excellent communication skills (both written and verbal)
- Confidence to learn, access and use different systems and software
- Strong attention to detail
- A team player attitude, with a focus on supporting and respecting others
Allianz Australia is a leading insurance and asset management company that values diversity and inclusion. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility.
