Senior Team Manager

2 days ago

Australia beBeeLeader Full time $80,000 - $100,000

PrixCar is seeking a dynamic and experienced Operations Supervisor to lead our high-performing Client Liaison Officers team. If you're driven, adaptable, and thrive in a fast-paced environment — this is your opportunity to make a real impact.

">Job Description

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We are ideally positioned to provide exceptional vehicle transport services to both individuals and OEM customers.

  • Lead & Motivate: Inspire a team of Client Liaison Officers to achieve individual and team KPIs.
  • Customer Champion: Build and maintain strong relationships with dealers and OEM customers.
  • Performance Focused: Monitor key metrics to ensure the branch is hitting performance targets.
  • Problem Solver: Work closely with Operations to identify trends, analyse data, and drive continuous improvement.
  • Support & Streamline: Assist operations/admin teams with reporting to ensure KPI success.
  • Grow the Business: Spot new business opportunities and support market growth strategies.
  • Operational Excellence: Handle day-to-day admin tasks like data entry, purchase orders, and financial analysis.
  • Be the Go-To: Respond to customer enquiries on storage, pricing, and general info.
  • Keep It Running Smoothly: Provide general branch admin and office support as needed.
Requirements

To be successful in this role you will need:

  • 3+ years' experience in a supervisory or team leadership role.
  • A strong customer-first mindset with exceptional conflict resolution skills.
  • Proven experience leading teams and ensuring compliance with internal policies.
  • A self-starter who thrives independently but knows how to lead collaboratively.
  • A track record of motivating teams to deliver customer service excellence.
  • Adaptability and agility to respond to changing customer and business needs.
  • Innovative thinking – you're not afraid to challenge the status quo.
  • Exceptional time management and the ability to juggle multiple priorities.
  • Strong leadership and stakeholder management skills with excellent communication.
Why Join Us

At PrixCar we value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity.

We offer a supportive and friendly work environment, competitive remuneration, work-life balance, and access to exclusive benefits and discounts from our partners.

We're committed to creating a workplace that reflects the community in which we live.

Ours values of Play, Passion, and Care underpin everything we do.

We play as a team, provide service excellence with passion and care for our people and customers.

About Us

PrixCar is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage.

We have more than 25 depots across Australia.

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