Local Community Engagement Specialist

4 weeks ago


Castle Hill, Australia Medibank Private Limited Full time

We are Medibank Private Limited, a leading health insurance provider in Australia. We are seeking an experienced Sales and Customer Service Consultant to join our team at the Castle Hill Store.

About the Role

As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community. You will be responsible for providing exceptional customer service, resolving customer queries, and promoting Medibank's products and services.

Key Responsibilities
  • Provide outstanding customer service through various communication channels, including in-store, phone, and online interactions.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Upsell and cross-sell Medibank's products and services to customers.
  • Work closely with colleagues to achieve sales targets and provide excellent customer experiences.
Requirements

To succeed in this role, you will need:

  • A strong customer service background, preferably in a retail or healthcare environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong product knowledge and ability to communicate complex information to customers.
Benefits

As a Local Community Consultant with Medibank, you can expect:

  • A competitive salary of AU$65,000 - AU$75,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment with a focus on work-life balance.
  • The opportunity to make a real difference in people's lives by helping them access quality healthcare.
About Medibank

We are a values-driven organization that is committed to making a positive impact on the health and wellbeing of our customers and communities. Our purpose is to create the best health and wellbeing for all Australians, and we believe that every employee plays a vital role in achieving this goal.



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