Community Engagement Consultant

3 weeks ago


Castle Hill, Australia Medibank Private Limited Full time

About Medibank Private Limited

We are a company that values our purpose, "Better Health for Better Lives". We strive to make real, fundamental change in the health and wellbeing of Australians.

Overview of the Community Team

Our geographically based, cross-functional teams aim to enhance connection and trust with local communities. This allows for richer conversations, more personalized support, and increased immersion in local areas. Our goal is to create longer, more sustainable relationships with customers and foster fulfilling work for our people.

The Role: Sales and Customer Service Consultant

We have a full-time opportunity for a Sales and Customer Service Consultant at our Castle Hill Store. As a Local Community Consultant, you will play a pivotal role in bringing Medibank products and services to your local community. You will be accountable for delivering outstanding service to customers, providing them with a tailored experience across various communication channels.

About You

  • You possess strong multitasking skills, allowing you to adapt easily to new challenges and pivot quickly to ensure customer satisfaction.
  • You thrive on providing great service to the local community and growing your customer base.
  • You are self-motivated and results-focused, with a strong sense of diligence in providing accurate information and protecting customer privacy.
  • Your team spirit makes you a supportive team player who is willing to step outside your comfort zone to serve the community better.

Benefits of Working with Us

  • Flexible Working Arrangements: Enjoy working in-store, from home, or out in the community depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

The estimated salary for this role is around $70,000 - $90,000 per year, depending on location and experience.

Why Medibank?

We understand that work means different things to everyone. We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. We're reinventing work to bring you fulfillment and joy.



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