Senior Systems Management Specialist

2 weeks ago


Melbourne, Victoria, Australia State Street Full time

We are seeking an experienced Senior Systems Management Specialist to join our team at State Street. As a key member of our client-facing organization, you will be responsible for managing the production of Charles River IMS systems for our Asia Pacific clients.

The ideal candidate will have a minimum of 5 years' relevant industry experience and a bachelor's degree in a technical or analytical discipline. They will possess excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills.

Responsibilities will include:

  • Providing expert-level remote management, administration, and support for Client production Charles River IMS solutions
  • Working closely with Clients to optimize the use of the system, administer user privileges, and configure parameters
  • Ensuring system availability, application and database performance tuning, daily operational processing monitoring, and support
  • Implementing software patches, version upgrades, and assisting with problem resolution and business continuity/disaster recovery
  • Participating in the development and refinement of services, investigating and implementing third-party tools to enhance and improve delivery

In return, we offer a competitive salary of $120,000 - $180,000 per annum, plus a range of benefits including medical care, insurance, and savings plans. You will also have access to flexible work programs, development opportunities, and paid volunteer days.

This role requires periodic out-of-hours support, but we value your work-life balance and provide tools to help you manage your professional and personal life. At State Street, we celebrate diversity and inclusion, and we welcome candidates from all backgrounds to apply.

We are committed to creating a great work environment and believe that our employees' diverse perspectives are a powerful contributor to our success. Join us in shaping the future of financial services and discover more about our company culture and values at StateStreet.com/careers.



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