Café Team Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $40,880 - $52,400

About This Role

As a Café Supervisor, you will be responsible for managing the daily operations of our café, including store cleanliness and presentation. You will lead by example and drive your team to deliver exceptional guest service and experience.

We are seeking an experienced leader who is passionate about hospitality and has a proven track record of delivering results in a fast-paced environment. If you have a can-do attitude, excellent communication skills, and a passion for creating memorable experiences, we want to hear from you

Key Responsibilities:

  • Manage and work with the Chocolate Café Manager to execute daily operations and run the store efficiently
  • Lead by example and drive the team to deliver exceptional guest service and experience
  • Ensure all golden standards are upheld at all times
  • Work with the Chocolate Café Manager to assist with people-related tasks, including training, development, and coaching
  • Build morale and team spirit by fostering a work environment where team member input is encouraged and valued
  • Prepare and serve dessert menu items, including but not limited to Tutti Frutti Waffles, Chocolate Fondue, and decadent pizzas, to the highest standard
  • Prepare and serve drinks, including coffees, hot chocolates, and decadent milkshakes, to the highest standard
  • Complete in-house training to stay up-to-date

Requirements:

  • Previous supervisor/management experience of minimum 1 year is essential
  • Previous hospitality or retail experience is essential
  • Exceptional customer service skills
  • Ability to lead and effectively communicate with a team
  • Energetic, positive, and guest-focused with a can-do attitude
  • Possession of a valid food safety certificate is preferred

Benefits:

  • Flexible working hours to suit your lifestyle and/or study schedule
  • Extensive onboarding and ongoing training provided
  • Regular Barista training courses offered + hands-on Barista training in-store
  • Up to 40% employee discount on all products (conditions apply)
  • Award-winning employee benefits and discounts with top brands
  • Incentive scheme on offer for management staff
  • Provided with your own Max Brenner apron
  • Great progression pathways into leadership roles within Max Brenner
  • Vibrant and fun environment where we celebrate our people and promote from within

What We Offer:

We offer a dynamic and supportive work environment, where you will have the opportunity to grow and develop your skills. Our team is passionate about delivering exceptional guest service and experience, and we are looking for like-minded individuals to join us.

Why Join Us?

We are a family-owned business that truly values our team members. We offer a range of benefits and opportunities for growth and development, making us an attractive choice for anyone looking for a rewarding career in hospitality.

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