Customer Experience Specialist

6 days ago

Caboolture, Queensland, Australia beBeeRetail Full time $59,000 - $73,000
Job Opportunity:

As a key member of our team, you will play a pivotal role in shaping the customer experience and fostering connections within your community.

You will collaborate with senior leadership to maintain a visually appealing store environment, build a high-performing team, and manage inventory effectively.

Your excellent service skills and dedication to creating memorable experiences for customers nationwide will have a lasting impact.

About You:
  • You possess experience in fast-paced retail environments, hospitality, or customer-facing settings and are eager to learn about our products and grow with us.
  • Strong communication skills, enthusiasm for interacting with people, and delivering exceptional customer experiences are essential.
  • Proven administrative abilities, including payroll management, rostering, liquor inventory control, and maintaining organized systems.
  • Ambition to drive sales growth and achieve store goals.
  • Hold an RSA certification or be willing to obtain one if necessary.
What's In It For You?
  • Increased financial rewards: Eligible team members receive a 5% discount on supermarket and liquor online and in-store purchases year-round. Additional double discounts and exclusive deals also available.
  • Recognition and rewards: Give and receive recognition linked to our values through 'mythanks' digital platform. Accumulate points for gift cards and electronic rewards.
  • Product knowledge enhancement: Develop your liquor expertise with learning modules, product discounts, and supplier visits. Get early access to new releases and taste new items.
  • Learning and development opportunities: Explore career advancement programs and job-specific training. Discover diverse career paths within our organization.
  • Investment in your future: Participate in our annual team member share plan offer.
  • Paid parental leave: Support work-life balance with paid parental leave for permanent team members.

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