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Lead Superannuation Process Improvement Specialist
2 weeks ago
Senior Business Analyst
Description:The role of the Senior Business Analyst entails a deep analysis of business processes within the superannuation sector. This expert will be responsible for identifying key areas for improvement and implementing solutions to enhance efficiency, reduce costs, and increase customer satisfaction.
Key Responsibilities:- Conduct comprehensive business analysis and identify business requirements.
- Facilitate stakeholder meetings and workshops to gather requirements and establish business objectives.
- Develop detailed business requirements outlining problems, solutions, and outcomes.
- Collaborate with cross-functional teams to drive the implementation of new processes or changes.
- Ensure risk and compliance adherence while escalating issues as needed.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Minimum of 5 years of experience in business analysis within the superannuation sector.
- Profound knowledge of business processes related to superannuation.
- CBAP or similar certification would be advantageous.
- Experience with JIRA and Confluence.
- Excellent communication and presentation skills.
- Experience in Agile delivery methodologies and best practices within the superannuation industry.
- Experienced with analytical tools (e.g., Excel, Power BI, Tableau).
