Customer Experience Manager
2 days ago
Are you passionate about delivering exceptional customer experiences and managing high-performing teams?
At Donut King Harbourtown, we're seeking an experienced Store Manager to lead our team in providing outstanding service to our customers. With a strong background in retail or hospitality management, you'll be responsible for overseeing daily operations, ensuring seamless customer interactions, and fostering a positive work environment.
Key Responsibilities:
- Manage store inventory, maintain accurate records, and implement effective stock control measures
- Supervise staff performance, provide coaching and feedback, and support career development
- Implement strategies to drive sales growth, enhance customer satisfaction, and maintain brand standards
- Monitor financial performance, manage costs, and optimize revenue streams
Requirements:
- Minimum 2 years of experience in retail or hospitality management
- Proven track record of achieving sales targets, improving customer satisfaction, and enhancing operational efficiency
- Excellent communication, leadership, and problem-solving skills
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances
What We Offer:
- A competitive salary and quarterly incentives package
- Ongoing training and development opportunities to enhance your skills and career prospects
- A dynamic and supportive work environment that encourages collaboration and teamwork
- The chance to work with a leading brand in the industry, driving innovation and excellence
Join Our Team:
If you're a motivated and results-driven professional who shares our passion for delivering exceptional customer experiences, we'd love to hear from you
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