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Technical Instructor

2 months ago

Melbourne, Victoria, Australia Thales Full time

At Thales, we're shaping the future of air traffic management with innovative solutions that enhance safety, efficiency, and sustainability. As a CMATS Technical Instructor, you'll play a critical role in designing, developing, and delivering technical training activities that empower our users to excel in their roles.

With a focus on network, hardware, and software-related tasks within our CMATS environment, you'll work closely with our team to create tailored training solutions that meet the evolving needs of our customers. Your expertise in technical training and troubleshooting will be invaluable in ensuring our users are equipped to handle complex technical issues with confidence.

As a member of our team, you'll enjoy a dynamic and supportive work environment that fosters collaboration, creativity, and continuous learning. With opportunities for professional growth and development, you'll be empowered to reach your full potential and make a meaningful impact in the field of air traffic management.

Key Responsibilities:

  • Conduct Training Needs Analysis (TNA) to determine training and assessment solutions
  • Design training management and curriculum information
  • Develop training materials, facilitate training development, and preparation activities
  • Author and support internal reviews of relevant training material and customer documentation
  • Deliver technical training and ensure suitable procedures and practices are engaged during technical training delivery
  • Provide professional advice on technical documentation and training matters to the Thales CMATS Senior Technical Instructor

Requirements:

  • Prior experience in delivering technical training
  • Prior experience in performing technical troubleshooting and resolving operational or simulator system hardware or software issues in a time-critical environment
  • Working as part of a team in complex, technology-based projects
  • Prior experience in working with commercial IT infrastructure
  • Intermediate level skills in MS Office Suite of Tools, especially Excel and PowerPoint
  • Exposure to working to aggressive and fixed schedules
  • Australian Citizenship / Ability to obtain & maintain a clearance

Qualifications:

  • Certificate IV in Training and Assessment or equivalent formal training/education qualification
  • Qualification in engineering (hardware, software, IT, cybersecurity, networking), recognised Tech Cert or equivalent experience as deemed appropriate by the Thales CMATS Training Manager

Desirable:

  • Prior experience working with Security Information and Event Management (SIEM), Identity Management (IdM) and Public Key Infrastructure (PKI)