
Site Operations Specialist
3 days ago
Job Title: Facilities Manager
About the Role:
We are seeking a highly skilled and proactive facilities professional to manage a diverse portfolio of client sites. This role involves supporting the facilities manager in completing all duties, managing critical incidents, maintaining high-quality facilities, and ensuring compliance with SLA and legislative requirements.
Main Responsibilities:
- Manage and communicate critical incidents and recovery plans to stakeholders.
- Maintain a high-quality facility through diligent reviews of all maintenance activities, including audits and vendor performance meetings for reactive and programmed works.
- Interface between the landlord and the client business operationally, including attending LL meetings and reporting as required.
- Monitor and assess completed sub-contractor works to ensure they meet SLA and compliance standards.
- Establish, maintain, and manage the asset lifecycle plan for all plant and equipment, ensuring the Asset Register remains up-to-date.
- Induct contractors and ensure all compliance, legislative requirements are met and maintained.
- Foster innovation and continuous improvement of processes and services.
- Develop an annual budget for sites, including reforecasts for investments and maintenance, both reactive and planned.
- Monitor system transactions and documentation to ensure data integrity and KPI achievement.
- Assist with audits, including spot-checks of transactions and documentation for data integrity and compliance.
- Leverage technology to enhance performance and processes.
- Keep process documentation current and maintain database and filing systems.
- Approve invoices, reconcile reactive maintenance invoices, and manage invoice exceptions.
- Support facilities manager with financial administration, reporting, and P&L statements.
- Provide relief and support to peers as needed.
- Represent the business professionally at negotiations, conferences, and events.
- Comply with all health, safety, and environmental policies and procedures.
- Operate in an environmentally responsible manner.
- Prepare and submit detailed business cases when required.
- Build and maintain effective relationships with internal teams and external service providers.
- Promote a 'one team' culture.
- Manage Work Orders efficiently within 30 days.
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