Credit Account Collector
1 week ago
Credit/Collections Officer Role Overview
We are seeking a motivated and enthusiastic credit/collections officer to join our team. This is a temporary to permanent position.
About You
You will be responsible for reporting into the credit team leader and working collaboratively with a wider team of 15. Your key responsibilities will include:
- Providing quality customer service to the Accounts Receivable team in Collections, Banking, Credit Applications, and other required functions.
- Collecting outstanding debts on assigned ledgers.
- Acting as a team player and collaborating effectively with colleagues and stakeholders within the business.
- Telephone work and communicating with customers and internal staff.
- Escalating queries/collection problems to the Credit Manager.
- Recording all Notes in Customer Maintenance.
- Monitoring accounts for Reminder and Demand emails/letters.
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