Credit Account Collector

1 week ago


Sydney, New South Wales, Australia Kennedy Reid Full time

Credit/Collections Officer Role Overview

We are seeking a motivated and enthusiastic credit/collections officer to join our team. This is a temporary to permanent position.

About You

You will be responsible for reporting into the credit team leader and working collaboratively with a wider team of 15. Your key responsibilities will include:

  • Providing quality customer service to the Accounts Receivable team in Collections, Banking, Credit Applications, and other required functions.
  • Collecting outstanding debts on assigned ledgers.
  • Acting as a team player and collaborating effectively with colleagues and stakeholders within the business.
  • Telephone work and communicating with customers and internal staff.
  • Escalating queries/collection problems to the Credit Manager.
  • Recording all Notes in Customer Maintenance.
  • Monitoring accounts for Reminder and Demand emails/letters.

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