Disability Support Team Leader

1 day ago

Geelong, Victoria, Australia beBeeCare Full time $75,000 - $90,000

Job Description:

The role of a Coordinator is to lead and energise teams to provide great service. Client relationship management is at the heart of everything we do.

You will work with our clients in their homes or shared accommodation settings to develop and manage teams that support their goals. This is a great role and team where you can build your career and leadership skills.

Coordinator roles can look different across our clients - you may be managing a small caseload of individual clients in their homes, you may be managing a shared or unique supported independent living (SIL) home or in an apartment complex with up to 10 clients sharing some of their supports.

This isn't your average coordinator role. Here's what you can expect:

  • Lead a team of InLife Assistants to provide great service
  • Coach and mentor the team of InLife Assistants
  • Develop and maintain positive, respectful and supportive relationships with our clients and the important people in their lives
  • Work side-by-side with our clients to foster and promote positive outcomes
  • Collaborate with InLife's Client Service Managers to maintain client team rosters, recruit team members and guide them through induction
  • Provide ongoing support, mentoring and client-specific training for staff
  • Maintain client records and monitor funded support budgets
  • Contribute to the continuous improvement of InLife's policies and procedures
  • Participate in our in-house on-call after hours coordinator roster
  • Work on shifts with the clients

Required Skills and Qualifications:

To do a great job, you'll need:

  • A successful track record in disability, health or community services, including having worked in direct client support and experience coordinating a team
  • A passion for client focussed care and a collaborative approach
  • Active listening skills and the ability to build meaningful relationships with clients and care teams
  • Tech savvy and comfort with using and/or learning our cloud-based apps for things like rostering and incident reporting
  • Well-developed communication skills – both in report/note/email writing and the ability to engage professionally with staff, clients and their families
  • Confidence and energy to inspire and support other Assistants
  • Relevant qualifications and/or experience in Community Services/Case Management (or equivalent)
  • Full Victorian driver's licence and suitable vehicle

Benefits:

- Generous salary and benefits, with salary packaging available

- Highly flexible working model

- Positive and fun team

Diversity and Inclusion:

We welcome and encourage applications from everyone. Our hiring decisions will never be based on things such as your gender identity, disability, age, religion, ethnicity, sexual orientation or cultural background.

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