
Operations Services Manager
2 days ago
As a key member of our operations team, you will be responsible for overseeing all lounge services on shift. Your primary objective will be to ensure seamless operations and deliver high standards of service.
This role involves working closely with supervisors and team leaders to assign tasks, manage staff, and maintain exceptional customer experiences.
- Main Responsibilities:
- Manage daily operations, including staffing, scheduling, and inventory management
- Develop and implement strategies to improve customer satisfaction and loyalty
- Maintain accurate records and reports, providing insights for business growth and improvement
- Collaborate with internal teams to deliver tailored solutions and meet specific needs
Your Team:
- You will work within a global organisation with opportunities for career progression
- Access a wide range of training and support to enhance your skills and knowledge
- Join a diverse team of professionals who share a passion for delivering exceptional service
Why Choose This Role?
- Be part of a leading hospitality company that values innovation and sustainability
- Enjoy a collaborative work environment with opportunities for growth and development
- Contribute to our commitment to reducing the impact of our operations on the planet
Requirements:
- Proven experience in a management or supervisory role within the hospitality industry
- Excellent communication and interpersonal skills
- Able to work effectively under pressure and adapt to changing situations
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