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Leading Community Housing Professional

3 weeks ago

Townsville, Queensland, Australia beBeeHousing Full time $59,124 - $77,800
Job Title: Housing Professional

The Role:

This is an exciting opportunity to contribute to a world without housing poverty by delivering high-quality tenancy and property management services. You will be responsible for performing administrative tasks, including reporting, addressing complaints, adhering to compliance requirements, and maintaining accurate property and tenancy data in all required systems.

You will work closely with internal and external stakeholders, including government departments, the Asset Management Unit, clients, and relevant support agencies. There may be times where you will be required to represent the organization at hearings.

A key focus of this role is to work sensitively with a diverse customer group, including those who are in housing crisis. To achieve this, you will need to have excellent communication skills and be able to liaise with various stakeholders effectively.

Key Responsibilities:
  • Deliver high-quality tenancy and property management services
  • Perform administrative tasks, including reporting and data entry
  • Work closely with internal and external stakeholders
  • Liaise with clients and relevant support agencies


Requirements:

To be successful in this role, you will need to have a genuine passion for supporting vulnerable people in the community. You will also need to possess the following skills and qualifications:
  • Demonstrated experience in providing client-focused tenancy management services
  • Solid understanding of residential tenancies legislation
  • Relevant skills and experience in working with complex needs, including housing crisis
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team


About Us:

We are a leading not-for-profit organization dedicated to making a positive impact in the housing sector. Our mission is to create safe, secure, and affordable housing options that empower individuals and families to thrive. We believe in the importance of delivering high-quality service and outcomes, and we manage over 11,000 new and existing properties across various communities. Our collaborative team culture values every member's contribution to achieving our mission.

Benefits:

This role offers a competitive salary and other benefits, including professional development opportunities. As a Housing Officer, you will have the chance to make a real difference in the lives of vulnerable people and contribute to a world without housing poverty.

Contact Information:

If you are passionate about supporting vulnerable people and want to contribute to a world without housing poverty, please submit your application online. For a confidential conversation about the position, please contact our Housing Services Coordinator.