Airline Passenger Service Specialist

7 days ago

Cairns, Queensland, Australia beBeeService Full time $52,999 - $70,757
Customer Service Representative

We are seeking a Customer Service Representative to join our team. As a key member of our staff, you will play a crucial role in ensuring that our customers receive exceptional service and support.

About the Role

This is an exciting opportunity to work in a fast-paced environment where no two days are ever the same. You will be responsible for providing assistance to customers at various stages of their journey, from check-in to departure.

  • Assist passengers during the check-in process, including verifying tickets and issuing boarding passes.
  • Provide accurate flight information to passengers, including updates on delays and cancellations.
  • Resolve customer complaints and issues efficiently and professionally.
Requirements

To be successful in this role, you will need:

  • A strong ability to communicate effectively with customers and provide excellent service.
  • A high level of flexibility and adaptability, as you will be required to work variable shifts and handle changing situations.
  • The ability to remain calm under pressure and maintain a professional demeanor in challenging situations.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
What We Offer

In return for your hard work and dedication, we offer a range of benefits, including:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • A comprehensive training program to help you develop your skills and advance your career.
  • A supportive and inclusive team culture.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

  • Airline Passenger Support Specialist

    5 days ago

    Cairns, Queensland, Australia beBeeCustomerService Full time $46,000 - $67,000

    About the Role">Are you ready to take flight in a dynamic and fast-paced aviation industry? Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually, and the mission is to provide aviation solutions around the globe for a better customer experience. We believe that our people are what differentiates...

  • Airline Passenger Experience Specialist

    7 days ago

    Cairns, Queensland, Australia beBeePassenger Full time $68,000 - $92,000

    Job SummaryPassenger Service Agents play a vital role in delivering exceptional customer experiences, ensuring seamless and efficient interactions from terminal to aircraft. This dynamic team excels at providing helpful assistance, extensive knowledge, and courteous demeanor, treating each passenger with kindness, respect, and warmth.Key...

  • Airline Ground Support Specialist

    2 weeks ago

    Cairns, Queensland, Australia beBeeCareers Full time $55,000 - $80,000

    Ramp Agents play a pivotal role in the success of airlines by ensuring seamless aircraft loading and unloading processes. As an Airline Ground Support Specialist, you will be responsible for performing a range of duties, which may include:Loading and unloading aircraft baggage and cargo.Sorting and transporting baggage.Performing baggage room duties.Cleaning...

  • Airport Ground Handling Specialist

    2 weeks ago

    Cairns, Queensland, Australia beBeeAirport Full time $51,440 - $71,808

    Job Title: Airport Ground Handling SpecialistThis is an exciting opportunity to work in a fast-paced aviation industry, providing Ground Handling, Cargo Handling, and Passenger Services to millions of passengers annually.We believe that our team members are the backbone of our success. At our organization, we are driven by our core values of Safety First,...

  • Airport Passenger Experience Specialist

    6 days ago

    Cairns, Queensland, Australia beBeeCustomerService Full time $48,000 - $72,000

    Job OpportunityWe are seeking a highly skilled Passenger Service Agent to join our team. As a key member of our passenger service team, you will play a vital role in ensuring a seamless and pleasant experience for passengers.Your primary responsibility will be to provide exceptional customer service to passengers, handling inquiries, and resolving any issues...

  • Airport Customer Experience Specialist

    6 days ago

    Cairns, Queensland, Australia beBeeCustomerService Full time $45,000 - $75,000

    Job DescriptionWe are seeking dedicated individuals to join our team as Passenger Service Agents at various locations across the globe.As a Passenger Service Agent, you will play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft.Our Passenger Service team is renowned for their helpfulness,...

  • Airline Cabin Crew

    2 weeks ago

    Cairns, Queensland, Australia beBeeCabin Full time $90,000 - $120,000

    Aviation Career OpportunityOur airline operates a fleet of aircraft to 54 destinations, offering a unique in-flight service that has won the Apex Award for Best Cabin Service in the South Pacific.The role of cabin crew member is ideal for those who are independent and self-reliant, managing the entire cabin while ensuring passenger safety and comfort. This...

  • Aviation Passenger Experience Specialist

    2 weeks ago

    Cairns, Queensland, Australia beBeeAirport Full time $60,000 - $80,000

    Are you seeking a dynamic and fast-paced aviation role?Key ResponsibilitiesAssist passengers with check-in, boarding, and disembarkation processes.Verify tickets, issue boarding passes, and handle luggage checks efficiently.Provide accurate flight information to passengers, including updates on delays, cancellations, and gate changes.Resolve passenger...

  • Airline Hospitality Specialist

    1 week ago

    Cairns, Queensland, Australia beBeeCustomerService Full time $50,000 - $75,000

    We are seeking enthusiastic individuals to join our dedicated Airline Lounge team in Australia. As a key member of our Front and Back of House departments, you will be responsible for delivering exceptional customer experiences while maintaining high standards of quality and safety.Key Responsibilities:Provide excellent food and beverage service to...

  • Aerial Customer Service Representative

    2 weeks ago

    Cairns, Queensland, Australia beBeeCustomer Full time $80,000 - $100,000

    Flight Attendant RoleWe are seeking dedicated and caring individuals to manage the entire cabin independently, ensuring passenger safety and comfort throughout the flight.Key Responsibilities:Ensure the well-being of passengers by providing exceptional customer service while traveling to unique destinations.Maintain a high standard of in-flight safety and...