Volunteer Support Coordinator

6 days ago

Melbourne, Victoria, Australia beBeeAdministration Full time $64,000 - $91,307
Job Description

As a key member of our dynamic Operations Team, you will play a vital role in the smooth operation and improvement of services across Australia. No two days are ever the same in this fast-paced environment, where you will thrive on having multiple tasks in the air at once.

Our ideal candidate is a skilled support professional with experience in a similar role within a not-for-profit sector organization. You will have outstanding interpersonal skills, be able to communicate effectively with a diverse range of people, and possess well-developed written skills and problem-solving abilities.

Key responsibilities include:

  • Supporting existing volunteer teams and ensuring new volunteers are onboarded efficiently
  • Engaging with volunteer leaders across the country to assist with moving volunteers from the waitlist to active volunteering
  • Troubleshooting and problem-solving, taking the time to work out the best process for volunteers to progress on their journey
  • Responding to volunteer enquiries and questions through the service support line and online chat

Required Skills and Qualifications

Our perfect fit has:

  • Outstanding interpersonal skills with a demonstrated ability to communicate with a highly diverse range of people and manage a large workforce
  • Well-developed written skills and problem-solving ability
  • Excellent time management skills and the ability to manage complex and competing demands and meet deadlines
  • Ability to work both independently and within a team
  • Proactive attitude and genuine passion for our cause

Benefits

What makes us special? Our inclusive and flexible work environment, with benefits including:

  • A competitive remuneration package based on industry benchmarking
  • Attractive salary packaging options - up to $15,900 tax-free per year
  • Flexible approach to work
  • Professional development fund (both formal and informal learning opportunities)
  • Recognition program that includes a paid-out reward scheme and gifted leave
  • Additional leave including Orange Sky public holiday and gifted leave for high performance
  • 6 weeks top-up pay parental leave for primary caregivers and 2 weeks for secondary caregivers, including superannuation in addition to the 18 weeks paid parental leave from the government
  • Wellness initiatives and an Employee Assistance Program
  • Dog-friendly offices - bring your furry best mate to work

Others

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, please let us know so we can work with you to participate fully in our recruitment experience.

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