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Senior Home and Investment Lending Manager

2 months ago

City Of Maroondah, Australia Australia And New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled and experienced Senior Home and Investment Lending Manager to join our team at Australia And New Zealand Banking Group Limited. As a key member of our Home and Investment Lending team, you will play a critical role in supporting our customers to save for, buy and own their own home or investment property.

Key Responsibilities
  • Build strong relationships with customers to coach them through the home loan journey and deliver an exceptional customer experience.
  • Develop and implement strategic initiatives to embed best practice, grow customer relationships, and contribute to portfolio growth.
  • Enhance the financial wellbeing of Retail customers with complex lending needs.
  • Proactively manage customer portfolios to maximize retention and build long-term relationships.
Requirements
  • Deep home lending and retail banking experience.
  • Ability to leverage trends to identify and manage business development opportunities.
  • Strong leadership and coaching skills to develop and grow the skills of lending managers.
  • Proficiency in building and maintaining exceptional customer and community relationships.
What We Offer

As a Senior Home and Investment Lending Manager at Australia And New Zealand Banking Group Limited, you will have the opportunity to work with a diverse and talented team, develop your skills and expertise, and contribute to the growth and success of our business. We offer a range of benefits, including access to health and wellbeing services, discounts on selected products and services, and a range of flexible working arrangements.