Home Lending Professional

4 weeks ago

Toowoomba City, Australia Great Southern Bank Full time

As a highly valued Home Lending Professional based in the Toowoomba Branch, your role will be to provide exceptional support and serve the local community as the first point of contact for our customers and their retail banking and lending needs, supporting our purpose of helping every Australian own their own home.

Key responsibilities include:

  • Building an ever-growing business network and actively promoting Great Southern Bank's products and services to deliver on our Purpose and increase our target market share.
  • Working collaboratively with the Branch team to serve our existing customers, helping them with new lending as well as developing new referral networks to introduce new lending customers to your branch.

You will manage and own your home loans through to completion, grow your pipeline, and constantly scan for opportunities, helping all Australians own their own home.

You will make a significant impact by:

  • Exhibiting Leadership: As a highly experienced and successful lender, you will be seen as a senior team member in the retail network and a respected subject-matter expert.
  • Networking and Lead Generation: You will work closely with your Branch Manager to promote the Great Southern Bank Brand and purpose to our existing and future customers, through strategic networking and business development activities.
  • Sales Performance: You will be accountable for the day-to-day operations of your service, including meeting service standards and performance targets.
  • Process and Operations: You will maintain a strong knowledge of Great Southern Bank's lending and ancillary products, and adopt sales strategies aligned with the divisional business plan.

Requirements for success in this role include:

  • Minimum 2 years' experience in mortgage lending or credit assessment.
  • Demonstrated experience in working with all banking products.
  • Proven ability to network with key stakeholders and pursue leads and obtain business through network activities.
  • Self-motivated, driven, and results-oriented with a proven ability to apply cross-selling techniques for products and services.
  • Exceptional interpersonal and communication skills, with a strong customer and sales focus.
  • Ability to problem-solve complex financial problems.
  • Strong ability to work autonomously while maintaining strong connections with your team.
  • Demonstrated exceptional stakeholder management.

Preferred qualifications include:

  • Thorough knowledge and understanding of the Financial Services Code and Acts.
  • ASIC Tier 2 requirement or ability to rapidly acquire.
  • Cert IV in Mortgage Brokering (desirable).

Working at Great Southern Bank offers a range of fantastic benefits, including access to our wellbeing centre, the flexibility to work from home two days a week, and discounts on a wide range of products and services.

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