Luxury Client Experience Manager

2 days ago

Sydney, New South Wales, Australia beBeeClientEngagement Full time $85,000 - $110,000

Immerse yourself in delivering exceptional client experiences, driving business growth and best practices in a luxury retail setting.

The Role

A senior leadership position combining direct client interaction with team development and strategy implementation. Key responsibilities include leading teams to deliver tailored client experiences across all touchpoints, overseeing the effective use of CRM systems in-store, designing bespoke client journeys, and cultivating strong one-to-one relationships with high-value clients.

Key Skills and Qualifications
  • Luxury or premium fashion retail experience, preferably in a client engagement, CRM or styling leadership role.
  • Proven ability to coach and develop teams around service excellence and client relationships.
  • Confidence in utilising CRM platforms and applying data insights to drive engagement strategies.
Benefits and Opportunities

This is an opportunity to thrive in a dynamic environment, with possibilities for professional growth and development.

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