Luxury Retail Team Lead

1 week ago


Perth, Western Australia GUCCI AUSTRALIA PTY LTD Full time
Job Summary

The successful candidate will have the opportunity to lead and develop a high-performing retail team in a fast-paced environment, delivering exceptional results and customer experiences.

Key Responsibilities
  • Manage day-to-day store operations and drive sales performance to achieve business objectives.
  • Develop key client strategies to build and nurture a loyal clientele base.
  • Liaise with Head Office departments to deliver strategic goals, including HR, Client Engagement, Finance, and Merchandising.
  • Mentor and develop management team members to provide excellent support to Client Advisors.
  • Partner with Retail Director and HR on people-related matters, including recruitment, onboarding, development plans, and performance management.
  • BUILD, DEVELOP AND RETAIN A STRONG TEAM THROUGH EFFECTIVE STAFF COACHING AND DEVELOPMENT.
  • Ensure the store is maintained at all times, particularly through visual merchandising and safety standards.
  • Lead and support Gucci events, focusing on staffing, client appointments, and meeting budgeted sales targets.
Requirements
  • Previous experience in luxury retail is highly regarded.
  • CLEAR COMMUNICATION SKILLS ARE ESSENTIAL, BOTH WRITTEN AND VERBAL.
  • Proven experience in leading, developing, and managing a large team to achieve and exceed KPIs.
  • Demonstrated experience handling employee relations matters, including underperformance and formal disciplinary processes.
  • The ability to problem solve and multi-task in a fast-paced environment.
About Us

Gucci Australia Pty Ltd is committed to building a diverse workforce. We believe diversity enriches the workplace and fosters our ability to adapt to a changing world.

We are an equal opportunities employer and welcome applications from all qualified candidates. We invite you to join us and become part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.



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