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Claims Portfolio Manager
2 weeks ago
We are seeking a Claims Advisor to join our team. As a Claims Advisor, you will be responsible for managing a portfolio of Workers Compensation claims.
Key Responsibilities:- Managing a portfolio of Workers Compensation claims for small, medium, and large NSW employers
- Accurately assessing claims and ensuring injured workers receive the correct entitlements
- Communicating clearly and empathetically with all stakeholders
- Prioritizing your workflow to meet key timeframes and deliver a seamless experience
- A passion for people and a proven track record in delivering exceptional customer service
- Strong communication skills – you know how to listen, engage, and resolve issues effectively
- A team-focused attitude with the ability to thrive in a high-volume, fast-paced environment
- Empathy and compassion for those navigating complex, often emotional situations
- Competitive salary + performance-based incentives
- Leave Benefits: Annual leave, Flexible leave, personal leave, loyalty leave, and parental leave
- Hybrid Working: Flexible blend of on-site and at home work arrangements
- Reputable Employer: Inclusive and diverse workplace
- Career Development: Ongoing training and growth opportunities
