Front Office Ambassador

3 days ago

Victor Harbor, Australia beBeeHospitality Full time $50,000 - $70,000
Job Opportunity

G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Our company employs over 2000 people Australia-wide and has the largest park network in the country.

Mccracken Country Club is a top choice for accommodation, dining, golf, and functions in Victor Harbor. The resort is focused on relaxation and comfort, located on the Tony Cashmore designed championship McCracken Golf Course. We offer superior event and conference facilities, making us the ideal place for business, leisure, and events.

The Role
  • Provide high standard of customer service
  • Process guest check-ins and outs
  • Accurately use the park booking system to make reservations and manage accounts
  • Coordinate with the Housekeeping team to track readiness of accommodation
  • Supply guests information regarding property and local areas of interest
  • Complete day-to-day office administration
  • Maintain excellent relationships with the park teams, residents, and guests
Requirements
  • Previous Front Office experience within the hospitality industry
  • Passionate about delivering exceptional Guest experience
  • Proficient computer skills, Microsoft office suit knowledge, essential
  • Knowledge of RMS or comparable Reservation Booking System, preferred but not essential
  • Excellent communication and interpersonal skills
  • Ability to handle cash transactions accurately
  • Strong organizational skills and attention to detail
  • Enthusiastic and positive attitude
  • Flexibility to work weekends, public holidays, and evenings as needed
  • Current drivers license essential
Benefits
  • Casual opportunity - Approx. 12-20 hours per week
  • ASAP start available
  • Discounted accommodation at over 300 G'day Group holiday parks nationally
  • Discounts with our G'day Rewards Partners
  • Service recognition awards
  • Access to Employee Assistance Program
  • Internal promotions and opportunities

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