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Global Travel Experience Specialist

2 weeks ago

Canberra, ACT, Australia beBeeConcierge Full time $40,000 - $80,000
Remote Travel Coordinator Position

We are seeking a dedicated and personable Remote Travel Coordinator to join our organization. This is an excellent opportunity to work in the growing travel industry.

Main Responsibilities:

  • Personalized Service: Assist clients with all aspects of their travel plans, including bookings, special requests, and itinerary changes.
  • Travel Planning: Coordinate flights, accommodations, transportation, dining reservations, and activities to create smooth travel experiences.
  • Client Support: Serve as the main point of contact for clients before, during, and after travel, addressing questions and resolving issues promptly.
  • Upselling & Recommendations: Offer clients travel enhancements such as upgrades, excursions, and travel insurance to elevate their trips.
  • Vendor Liaison: Communicate with travel suppliers and partners to secure reservations, confirm details, and resolve any service issues.
  • Maintain Records: Keep detailed and accurate client files, booking information, and payment records.
  • Stay Informed: Keep up-to-date with travel trends, destination updates, and supplier promotions to provide the best service possible.

Qualifications:

  • Prior experience in hospitality, customer service, or travel is preferred but not required.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to work independently in a remote environment.
  • Tech-savvy and comfortable learning new systems.
  • Passionate about travel and delivering exceptional client experiences.
  • Bilingual abilities are a plus but not mandatory.

Perks & Benefits:

  • 100% remote position with flexible hours.
  • Access to travel discounts and industry training.
  • A supportive and collaborative team environment.
  • Opportunities for professional growth and development.