Customer Experience Specialist

1 week ago


Geelong, Victoria, Australia beBeeCommunication Full time $60,000 - $81,000
Customer Service Representative

We are seeking a highly skilled and professional Customer Service Representative to join our team in Geelong, Australia.

Key Responsibilities
  • To ensure that customers have an exceptional experience with our company by providing prompt and courteous service.
  • To respond to customer inquiries and resolve any issues in a timely and efficient manner.
  • To provide support to management with inventory management and maintenance of accurate records.
  • To liaise with insurance providers regarding claims and repairs.
Requirements
  • Proven experience in a Customer Service role.
  • Highly developed communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and meet deadlines.
  • Able to work collaboratively with the team to achieve common goals.
  • Strong systems experience and competent computer abilities.
Benefits
  • Reward and recognition for outstanding performance.
  • Career development and training opportunities.
  • Referral bonus for recommending friends to work with us.
  • Discounts on parts and tools.
  • Uniforms and 24/7 professional counselling for Team members and their immediate families.

We value our Team members and strive to create a positive and inclusive work environment where everyone can thrive and reach their full potential. We believe in recognizing individual strengths and fostering a culture of teamwork and collaboration. We welcome applicants from diverse backgrounds who share our values and commitment to excellence.



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