Primary Health Care Specialist

3 days ago

Chermside, Queensland, Australia beBeeAdministration Full time $45,000 - $50,500

Job Title: Primary Health Care Trainee

Job Description:

We are seeking a highly skilled and motivated individual to join our team as a Primary Health Care Trainee. The successful candidate will be responsible for ensuring the smooth flow of patients through our medical clinics.

Key Responsibilities:
  • Meet and greet clients in a welcoming and professional manner.
  • Respond to phone calls and messages in accordance with our triage process, providing excellent customer service and ensuring that patients receive timely attention.
  • Book appointments using our MMex system, ensuring seamless scheduling and minimizing wait times.
  • Maintain specialist calendars, ensuring that schedules are up-to-date and accurately reflect patient appointments.
  • Ensure all correspondence related to GP referrals is scanned and filed in the appropriate patient chart, maintaining confidentiality and adhering to data protection protocols.
Requirements:
  • Must identify as an Aboriginal or Torres Strait Islander person, in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
  • Willingness and ability to undertake a Certificate III Business Administration qualification, demonstrating a commitment to ongoing learning and professional development.
  • Ability to work independently, under guidance or direction, and within a multi-disciplinary team, promoting collaboration and effective communication.
  • Previous experience working with culturally diverse people, demonstrating cultural competence and empathy.
  • Excellent communication skills, enabling sensitive and effective interactions with Aboriginal and Torres Strait Islander people.
  • Proficiency in Microsoft Suite Applications, including Word, Excel, and Outlook.
  • Current and valid National Police Check, ensuring a safe and secure work environment.
Benefits:
  • Opportunity to work in an organization that makes a positive impact in the community.
  • Collaborative and supportive work environment, fostering personal and professional growth.
Additional Information:

The successful candidate will possess a unique blend of technical skills, cultural awareness, and interpersonal abilities. We encourage applications from individuals who share our values and are committed to delivering exceptional service to our patients and stakeholders.

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