Cybersecurity Expert for Enterprise Clients
4 days ago
As a seasoned Cybersecurity Expert at NTT DATA, you will play a crucial role in ensuring the security and integrity of our enterprise clients' infrastructure. With a strong background in managed services and experience handling complex security infrastructure, you will be responsible for providing top-notch support to our clients.
We are seeking an individual who can work well under pressure, think critically, and possess excellent communication skills. If you have a passion for cybersecurity and are looking for a challenging role that requires technical expertise and problem-solving skills, we encourage you to apply.
Responsibilities- Configure, install, test, and maintain assigned infrastructure at client sites to ensure optimal performance and security.
- Perform regular checks, apply monitoring tools, and respond to alerts in a timely manner.
- Identify problems and errors prior to or when they occur and log all incidents with the required level of detail.
- Assist in analyzing, assigning, and escalating support calls.
- Investigate third-line support calls assigned and identify the root cause of incidents and problems.
- Report and escalate issues to 3rd party vendors as necessary.
- Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company.
- Proactively identify opportunities for work optimization, including opportunities for automation of work.
- Coach L2 teams for advanced technical troubleshooting and behavioral skills.
- Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
- Relevant certifications depending on technology domain expertise, such as CCNP in Security or PCNSE certification.
- Seasoned Managed Services experience handling complex Security Infrastructure.
- Experience working with vendors and/or 3rd parties.
NTT DATA offers a competitive salary of $120,000 per year, comprehensive benefits, and opportunities for career growth and professional development. As a valued member of our team, you will receive:
- A highly competitive salary package.
- Comprehensive health insurance and retirement plans.
- Opportunities for training and professional development.
- A dynamic and inclusive work environment.
NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. Join our team and accelerate your career with us.
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