Claims Specialist
4 weeks ago
We are seeking a highly skilled Claims Specialist - Workers Compensation to join our team at Coles Group. As a key member of our Liability and Compliance team, you will be responsible for managing a portfolio of Victorian workers compensation claims.
In this role, you will effectively manage claims in accordance with state laws and policies, ensuring that injured team members receive their correct entitlements and are aware of their rights and responsibilities. You will also facilitate quick resolution of claims, engaging with stakeholders to bring about understanding, collaboration, and continuous improvement in claims management.
About You and Your Skills
To be successful in this position, you will have a strong understanding of customer service and experience interfacing with customers in difficult situations. Ideally, you will have some claims management experience, preferably in workers compensation. You will also need:
- A qualification or certification in a health or business-related field (highly desirable)
- Basic understanding of workers compensation claim management
- Excellent written and verbal communication skills
- Microsoft Office suite of products
- Electronic Information Management systems
- Claims Management Information systems
About Coles Group
Coles Group is a leading Australian retailer with a strong commitment to customer service and team member wellbeing. We offer a dynamic and inclusive work environment, with opportunities for professional development and career growth. We are proud to be a gender equitable team and welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.
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Claims Specialist
2 weeks ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleWe are seeking a skilled Claims Specialist to join our Coles Group Team Cover team. As a Claims Specialist - Workers Compensation, you will be responsible for managing a portfolio of Victorian claims, working closely with stakeholders to reduce workers compensation liabilities and minimize the impact of workplace injury.Key...
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Claims Specialist
3 weeks ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleWe are seeking a skilled Claims Specialist to join our Coles Group Team Cover team. As a Claims Specialist - Workers Compensation, you will be responsible for managing a portfolio of Victorian workers compensation claims.Your key responsibilities will include:Managing a portfolio of workers compensation claims in accordance with state laws and...
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Claims Specialist
4 weeks ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleWe are seeking a skilled Claims Specialist to join our Coles Group Team Cover team. As a Claims Specialist - Workers Compensation, you will be responsible for managing a portfolio of Victorian workers compensation claims.Your key responsibilities will include:Managing a portfolio of workers compensation claims in accordance with state laws and...
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Claims Specialist
3 weeks ago
Hawthorn East, Victoria, Australia Coles Full timeAbout the RoleWe are seeking a skilled Claims Specialist - Workers Compensation to join our team at Coles Group. As a key member of our Liability and Compliance team, you will be responsible for managing a portfolio of workers compensation claims in Victoria.Your primary objective will be to effectively manage claims in accordance with state laws and...
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Compensation Claims Assurance Manager
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