
Senior Credit Recovery Specialist
2 days ago
A key role in our lettings team is required to oversee the credit control process, ensuring timely payment of rent and fees.
Responsibilities include:
- Rent arrears chasing and resolution.
- Management of rent insurance claims pre and post vacant possession.
- Adjustment of rent due dates, calculation of required payments, and updating systems to generate rent demands accordingly.
- Chasing unpaid invoices from landlords and tenants.
- Crediting rent demands on tenancy ledgers.
- Generation of periodic statements for landlords for tax purposes.
- Adding custom fees to landlords' accounts as required.
- Communication with property managers and client accountants.
Requirements:
- Proven track record in credit control management.
- Knowledge of the lettings industry is desirable.
- Confident communication skills, both written and verbal.
- Exceptional relationship-building abilities.
- Adaptability in conversation depending on the audience.
- High-quality administrative capabilities.
- Organizational skills with a keen eye for detail.
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