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Customer Success Specialist

2 weeks ago


Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full time
The Role

We are seeking an experienced Customer Success Engineer to join our team. In this role, you will be responsible for providing frontline technical support, troubleshooting, and offering technical solutions to complex issues.

You will work closely with internal engineering teams on escalations, bug reports, and product improvements. You will also collaborate with cross-functional teams to drive continuous improvement in customer support efficiency.