Field Service Professional

1 day ago


Brisbane, Queensland, Australia beBeeTechnician Full time $80,000 - $130,000
Medical Device Repair Specialist

We are seeking an experienced Service Engineer to join our team. As a global leader in medical device technology, this company offers excellent training and a supportive service team.

This hands-on field service position comes with an annual bonus and car allowance. The successful applicant will be responsible for providing remote and phone support, remote diagnosis, testing, and breakdown repairs to high-end devices and software.

  • Maintain effective relationships with customers by gaining their respect and trust
  • Perform onsite repairs, diagnostics, and installation of designated high-end products and software
  • Upgrade software and apply patches as necessary
  • Provide strong troubleshooting skills and technical support to customers
  • Consult with other vendors to mutually agree on a resolution
  • Communicate technical issues on a non-technical level
  • Detail oriented with excellent time management skills and networking experience

The ideal candidate will have formal qualifications in an electronic or engineering field, experience in servicing precision equipment or IT support, and strong IT knowledge. They will also possess excellent customer service, interpersonal, and communication skills.



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