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ICT Infrastructure Specialist
2 weeks ago
Job Overview:
We are seeking a highly skilled ICT Professional to join our team as an ICT Services Coordinator. This is a full-time, ongoing position based at the St Catherine campus.
The role involves providing timely and effective ICT support, maintenance, and service coordination. You will be responsible for ensuring all ICT systems, devices, and services operate reliably and efficiently to meet the needs of staff and students.
Key Responsibilities:- Troubleshoot and resolve ICT/AV issues, escalating complex matters to other specialists as required.
- Maintain campus ICT hardware, devices, and related inventory in accordance with College procedures.
- Assist with the management of the College's Device Program, including repairs, replacements, and deployments for the St Catherine's campus.
- Liaise with other ICT staff to coordinate cross-campus projects and ensure consistent service delivery.
- Maintain accurate records of campus ICT assets, support requests, and issue resolutions.
To succeed in this role, you will need to have demonstrated experience providing ICT support in a school or similar environment, proven skills in diagnosing and resolving technical issues across a range of devices and systems, good organisational skills with the ability to prioritise tasks and manage time effectively, strong interpersonal and communication skills for engaging with staff, students, and service providers, working knowledge of ICT infrastructure, applications, and device management, ability to work independently and collaboratively within a team environment, eligibility to obtain a Police Clearance and Working with Children Check, and relevant ICT qualifications.
