Lead Research Specialist
2 days ago
About the Role:
In this critical position, you will play a pivotal part in understanding our customers and potential customers. You will contribute valuable insights across the organisation by leveraging your market research expertise.
Key Responsibilities:
- Design or adapt customer research projects to support business objectives focused on enhancing public transport customer experiences.
- Develop survey questionnaires and new research projects.
- Analyse datasets, including surveys and complaints, to create actionable insights.
- Present findings in engaging formats to various stakeholders.
Skills and Qualifications:
To excel in this role, you will require strong market research skills, excellent data analysis abilities, and effective communication and stakeholder engagement skills.
Benefits:
This is an exciting opportunity to make a meaningful impact at our organisation. As a Lead Research Specialist, you will have the chance to develop and implement innovative research projects that drive business growth and enhance customer satisfaction.
Other Information:
We are committed to creating a work environment that supports collaboration and innovation. If you are passionate about market research and want to join a dynamic team, we encourage you to apply for this challenging and rewarding role.
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