Enhance Customer Engagement as a Branch Experience Ambassador

1 week ago

Adelaide, South Australia beBeeCustomerCentric Full time $67,000 - $91,000
Job Title: Branch Experience AmbassadorRequired Skills:
  • Excellent communication and interpersonal skills to build a personal connection with customers through meaningful conversations.
  • Ability to work collaboratively with colleagues to deliver outstanding outcomes for every customer.
  • Understanding of the Bank's offerings and ability to refer customers to specialists for their more complex needs.
  • Financial Health Checks to assess customers' financial needs and identify any changes.
  • Proactive approach to building rapport with customers, inviting them into the branch for a Financial Health Check or an appointment with a specialist.
Benefits:
  • The opportunity to make a real difference in the lives of our customers.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
  • Regular feedback and coaching to help you achieve your goals.
Others:

As a Branch Experience Ambassador, you will be the public face of the Bank, delivering a seamless banking experience for our customers. You will work closely with colleagues to ensure that every customer interaction is positive and memorable. In this role, you will have the opportunity to build long-lasting relationships with customers, understand their financial needs, and provide tailored solutions to meet those needs.

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