Community Liaison Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeEmpathy Full time $58,000 - $73,000
Role Overview

We are seeking a highly skilled professional with exceptional customer service and sales expertise to join our team as a Community Liaison Specialist.

This role requires empathy, sensitivity, and the ability to listen actively. You will work directly with the community, responding to inquiries and providing solutions that meet customer needs.

The ideal candidate will possess:

  • Previous sales experience in a service-driven organisation
  • A focus on customer service and collaborative business relationships
  • Ability to build rapport and trust with customers
  • Resilience and a commitment to delivering exceptional results

In return, you will receive:

  • A competitive remuneration package
  • Tailored induction and training programs
  • Well-designed locations with the latest facilities
  • Networking opportunities across the business and with peers

At our organisation, we value diversity and inclusion and are committed to creating a respectful and inclusive workplace. If you are passionate about supporting families and making a positive impact in your community, this is an excellent opportunity for you

Key Responsibilities:

  • Develop and maintain strong relationships with customers
  • Provide solutions that meet customer needs and exceed expectations
  • Collaborate with colleagues to achieve business objectives
  • Stay up-to-date with industry trends and best practices

Requirements:

  • 3+ years of experience in a similar role
  • Strong customer service and communication skills
  • Ability to work independently and as part of a team
  • High level of organisational and time management skills

What We Offer:

  • A supportive and dynamic work environment
  • Ongoing training and development opportunities
  • A comprehensive remuneration package
  • Opportunities for career growth and advancement

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