Club Experience Director

6 days ago


City of Greater Geelong, Australia Los Serranos Golf Club Full time

The Director of Membership and Events is an integral part of the Los Serranos Golf Club team, responsible for developing and executing membership sales and events strategies that drive revenue growth and enhance member satisfaction.

Key Responsibilities:
  • Membership Sales:
  • Develop and implement comprehensive membership sales plans to attract new members and retain existing ones.
  • Collaborate with marketing to create engaging promotional materials and messaging.
  • Analyze market trends and competitor activity to inform sales strategies.
Event Planning:
  • Exceptional Event Experiences:
  • Create unforgettable events that exceed member expectations, including weddings, tournaments, and social gatherings.
  • Work closely with catering, events, and operations teams to ensure seamless execution.
  • Build relationships with key vendors and partners to negotiate contracts and secure exclusive offers.
Member Engagement:
  • Building Strong Relationships:
  • Nurture existing member relationships through regular communication, surveys, and feedback sessions.
  • Identify opportunities to upsell and cross-sell services, such as dining, golf, and spa treatments.
Performance Metrics:
  • Tracking Progress:
  • Maintain accurate records, track key metrics, and report on progress to senior leadership.
  • Identify areas for improvement and implement changes to drive business growth.

Join our team and take advantage of a competitive salary range of $68,640 to $70,000 annually, along with a comprehensive benefits package and opportunities for professional growth and development.



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