Business Development Manager

2 weeks ago

Perth, Western Australia Talent Right Full time

At Talent Right, we are seeking a highly motivated and results-driven Business Development Manager to join our Business Desking & Seating Systems team. In this role, you will be responsible for leading a team of sales and customer service representatives, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities:

Sales and Customer Service Team Leadership:

  • Lead and motivate a team of sales and customer service representatives to achieve sales targets and deliver outstanding customer service.
  • Provide coaching, guidance, and support to team members to achieve sales targets and deliver outstanding customer service.

Scheduling Estimators and Quotation Preparation:

  • Coordinate and schedule estimators to conduct assessments and gather necessary information for quotations.
  • Prepare accurate and comprehensive quotations based on customer requirements and assessment findings.
  • Present quotations to customers in a clear and persuasive manner, addressing any inquiries and concerns.

Quotation Follow-Up and Order Securing:

  • Proactively follow up on quotations to understand customer needs and concerns.
  • Negotiate terms, pricing, and finalize orders to secure contracts and drive revenue growth.

Facilitation of Project Handovers to Operations:

  • Coordinate project handovers to the operations team for projects.
  • Provide comprehensive project briefings and documentation.
  • Collaborate with cross-functional teams to guarantee successful project delivery and customer satisfaction.

Requirements:

Qualifications and Requirements:

  • Proven experience in sales and customer service.
  • Strong organizational and multitasking skills to effectively manage scheduling, quotations, and project handovers.
  • Excellent communication and negotiation skills to build rapport with customers and secure orders.
  • Proficient in relevant software applications for quotation preparation and tracking.
  • Ability to lead and inspire a team to achieve targets and uphold a high standard of customer service.

Benefits:

At Talent Right, we offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.

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