Course Recruitment Specialist

3 weeks ago

South Melbourne, Victoria, Australia SAE Institute Full time

SAE Institute seeks a highly skilled and experienced Course Recruitment Specialist to join our team in Australia.

The successful candidate will be responsible for recruiting and enrolling new domestic students into various courses and programs offered by the institute. The role requires exceptional telephone sales skills, effective communication, and strong relationship-building abilities to achieve enrolment targets and service metrics.

Key Responsibilities:

  • Building rapport and communicating effectively with prospective students to ensure enrolment targets and service metrics are achieved.
  • Managing and nurturing all prospective students, enrolments, and ensuring compliance measures are met.
  • Providing detailed and accurate course, career, and market information to students pertaining to the business unit, brand, or campus and the associated industry.
  • Ensuring prospective students' issues and concerns are resolved within Service Level Agreements.
  • Preparing reports to reflect sales performance and providing insightful suggestions to further grow the business while ensuring expected sales and growth targets are met.
  • Maintaining and ensuring all sales systems, i.e., sales CRM, are updated with accurate data.
  • Providing feedback and resolving customer queries within service level agreements.

Requirements:

  • Experience within a sales environment with demonstrated proven experience in meeting KPIs and sales targets, preferably within the education sector.
  • Experience with sales and service systems, i.e., Salesforce CRM.
  • Excellent communication, strong interpersonal, and relationship-building skills.
  • Self-motivated with a great attitude and willingness to learn new skills.
  • Experience working in a team and also autonomously with shared goals.
  • Ability to handle competing priorities, communicate progress, and manage stakeholders' expectations.
  • Willingness to embrace change within a dynamic environment of systems, processes, and personnel responsibilities.

About SAE Institute:

SAE Institute is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.

What We Offer:

  • Career progression and leadership development pathways
  • Collegial and collaborative environment with the aim of academic excellence
  • Mobility within the organisation and locations
  • Staff study scholarships available for all courses
  • First-class modern facilities
  • Health & Wellbeing packages, including free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation, and insurance.
  • Salary packaging and novated leasing
  • Monthly Salary and commission paid three times annually
  • Average salary: AU$60,000 - AU$80,000 per annum, depending on experience.

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