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Pathways Team Leader

2 months ago

Mount Druitt, New South Wales, Australia BaptistCare Full time
About the Role

BaptistCare is seeking a skilled and compassionate Pathways Team Leader to join our team. As a key member of our community services team, you will provide leadership and support to our team members, ensuring they deliver high-quality, integrated care to vulnerable and marginalized communities.

Key Responsibilities
  • Provide team leadership and guidance to ensure effective delivery of holistic support services
  • Develop and maintain strong relationships with internal and external stakeholders, including community partners and service providers
  • Collaborate with multidisciplinary teams to design and deliver person-centered programs and services
  • Ensure compliance with relevant laws, policies, and procedures, including child protection and mental health first aid
  • Develop and maintain a deep understanding of the issues impacting Aboriginal and Torres Strait Islander peoples and CALD communities
  • Provide leadership and guidance to team members during client crises, leveraging problem-solving skills and high-level client intervention skills
Requirements
  • Relevant degree or diploma in community services, counseling, social work, or related field
  • Minimum three years' experience in a counseling and/or community-based case worker role
  • Mental health first aid accreditation and trauma-informed care training (or willingness to participate in training)
  • Child protection training and knowledge/experience
  • Ability to work within an integrated approach that is person-centered and includes strengths-based and narrative practices
  • Ability to manage relationships with internal and external stakeholders
  • Experience working with women from CALD backgrounds and individuals experiencing complex concerns
  • Deep understanding and appreciation of BaptistCare's Christian identity and ability to promote the organization's values
  • Sound understanding of group program delivery, counseling, and support service delivery
  • Exceptional interpersonal skills and ability to thrive in dynamic, diverse community environments
  • Collaborative and conflict management skills to achieve successful outcomes
  • Ability to identify, cooperate, and coordinate with local stakeholders, building strong relationships and partnerships
  • Current NSW driver's license and working with children check
  • First aid certificate or willingness to obtain
About Us

BaptistCare is a leading for-purpose Christian-based care organization that supports thousands of people across more than 100 locations in NSW, ACT, and WA. We create strong and caring communities and place people at the center of all we do.

We love what we do and the communities we help. With us, you can deliver life-transforming care, create a career you'll love, and join a team who make a difference.