Rostering Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeAllocation Full time $56,320 - $56,544

About Us

We are a family-owned business passionate about success and committed to our community.

Our goal is to provide high-quality, trained casual workforce in the Community Services industry.

Job Purpose

Allocation Officers play a crucial role in supporting our field staff and clients through rostering, health & well-being of our people, and relationship management.

Main Responsibilities

  • Manage rosters and shift requirements efficiently.
  • Monitor hours worked by field staff to avoid fatigue.
  • Update roster templates effectively.
  • Maintain accurate documentation.
  • Build and generate reports as requested.
  • Manage employee queries regarding their rosters.
  • Report serious or potentially serious issues immediately.
  • Monitor and report performance KPIs and take corrective action.
  • Ensure compliance with Statutory and Regulatory requirements.
  • OH&S Responsibilities: Follow up on incidents, ensure Health and Safety procedures are adhered to, facilitate staff concerns, and update systems.

Required Skills and Qualifications

  • Minimum 2 years experience in Out of Home or Residential Care.
  • General administrative skills with experience in rostering and scheduling.
  • Experience in using software tools.
  • Sound negotiation and influencing skills.
  • Excellent organisational, time management, and problem-solving skills.
  • Demonstrated commitment to quality customer service.
  • Strong written, verbal, and interpersonal skills.
  • Ability to work independently and part of a team.

Benefits

  • Flexible, family-friendly work environment.
  • Dynamic and growing organisation.

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