Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeSupport Full time $60,000 - $98,000

Technical Support Specialist

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We are seeking a skilled and experienced Technical Support Specialist to provide high-quality IT end-user support. As a key member of our team, you will be responsible for delivering exceptional technical assistance to our organization.

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This role requires Australian Citizenship due to security clearance requirements.

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  • Main Responsibilities:">
  • Provide Level 1-2 IT support to end-users and escalate issues when required to relevant teams">
  • Offer onsite and remote technical support for network, server, desktop hardware, mobile devices, software, and peripheral devices">
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Key Requirements:

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  • Minimum 2 years' experience in a customer-focused position involving technical knowledge and supporting an organization's products and services">
  • Strong communication skills and ability to work independently with set tasks">
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Team Context:

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This role is part of our corporate team, which provides shared services such as finance, legal, HR, and procurement to ensure all teams across Australia have access to the necessary services.

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