Part Time Casual Events Coordinator

4 weeks ago

Melbourne, Victoria, Australia the Hive Full time

Event Execution and Customer Service

We are seeking a dynamic and enthusiastic Events Associate to join our team at The Flexi Group. In this role, you will assist with executing large meetings and events while providing exceptional customer service to our guests and members.

Key Responsibilities:

  • Assist with the setup and teardown of event spaces, ensuring everything is in place for a successful event.
  • Support the Events team in coordinating logistics, including seating arrangements, audio-visual equipment, and other event necessities.
  • Help manage event timelines, ensuring that everything runs smoothly from start to finish.

Customer Service

Greet and assist event attendees with a friendly and welcoming attitude. Respond to guest inquiries and provide information about the event, schedule, and venue amenities. Address any guest or member's concerns or issues promptly and professionally, ensuring a positive experience for all guests.

On-Site Support

Monitor the event environment, including cleanliness, safety, and overall guest experience, and take action as needed. Coordinate with vendors, suppliers, and other event staff to ensure seamless operations. Distribute event materials to attendees, such as brochures, programmes, and promotional items.

Post-Event Duties

Assist with the cleanup and reorganisation of the event space. Gather feedback from attendees and provide insights to improve future events. Help with inventory management of event supplies and equipment.

Requirements

  • Previous experience in events, hospitality, or customer service is preferred but not required.
  • Familiarity with event setup and coordination is an asset.
  • Strong interpersonal and communication skills.
  • Ability to work effectively in a team and adapt to a fast-paced environment.
  • Excellent organisational skills and attention to detail.
  • Proactive and able to handle multiple tasks simultaneously.
  • Positive attitude and a passion for providing outstanding customer service.
  • Flexible availability, including evenings, weekends, and holidays, as required by event schedules.

Benefits

  • Competitive salary reflective of your growth.
  • Variety of discounts across our growing industry partners.
  • A comprehensive training academy to support your growth and longevity with us.
  • Education allowance to support external training.
  • A fun, dynamic working environment, working with a diverse, world-class team.
  • Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
  • An extra day of leave to celebrate your birthday.
  • An annual dedicated day to volunteer at a charity of your choice.
  • Two days Flexcation a year, used to extend your time away by working in any of The Flexi Group locations.

We are an equal-opportunity employer

We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams' personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.

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